Anchor Essay
The Field Manual — A Note on This Section
Everything in this book up to this point has been philosophical. Reflective. The long view.
This section is different.
What follows is the field manual I wrote for the people I lead — new advisors, interns, junior team members entering a professional environment for the first time. I wrote it the way I talk. I have not cleaned it up for publication. The directness is intentional. The profanity is earned. The bluntness is the point.
Philosophy tells you who to become. Field manuals tell you what to do on Monday morning.
You need both.
Read this section as exactly what it is: hard-won operational advice from someone who has been in the work long enough to know what actually matters and what is theater. Some of it will feel obvious. The obvious things are the ones people consistently fail to do. That is why they are in here.
Take notes. Then go execute.
The Field Manual — Rules 01 through 04
Rule One: Five Minutes Early Is On Time. On Time Is Late.
You should never show up late to a meeting. Especially virtual. Showing up late to a virtual meeting will either announce you with a chime, or cause the squares of everyone to shift. You’re already late, and now it’s spotlighted. The last thing you want at the start is to spotlight yourself for a lack of punctuality, integrity, and having your shit together.
The reality of life is that first impressions matter greatly. You are a raindrop in a flood. Your first impression will be the most important factor in your ability to navigate a relationship.
Showing up early also promises very real benefit. Those who show up early are often the drivers of the project or agenda. Usually the muscle. The boss might be late because their other meeting ran over. But the team that’s there early is often going to become your key asset.
Being early affords you the opportunity to relationship build. Use these few moments wisely. Camera on. Engaged. Personable. Talk about the weather. Talk about the kids. The summer plans. Whatever. Learn about them. Clock it. Note it. Circle back on it later. So many people in their lives do not feel heard or valued. Your work to do that little piece can have dramatic impact. Doing that as a habit means you are laying a million tiny seeds. Tend to them — and soon your crop yield will build your tribe.
Rule Two: Have a Fucking Agenda.
Do not stroll aimlessly through meetings. Do not talk just to add your voice into the airwaves. Come to every engagement with appropriate prep and study. Be prepared for one pointed and nuanced question — a question that displays that you have researched, pondered, and prepared.
This can be handled passively. Add contacts to your Google Trends daily brief. Follow them on social media. Review prior to meeting, the night before. This will allow your brain to make chained connections. Studies show most of the chaining of ideas happens during sleep.
Your question should not simply regurgitate a factoid. It should be at minimum one layer deeper. In a meeting with the partner firm, Gavin cited their recent fund rollout — the specific dollar amount — and correlated how it might impact the fund we were forming together. The attendees all leaned back, smiled, and reflected before speaking. Gavin’s prep made them feel seen and valued. They became more open to our asks. That one moment will have impact for our clients for years.
Last-minute prep is a futile effort. That time would be better spent calming yourself. Getting a glass of water. Doing your ritual.
Rule Three: Maintain a Focused Practice for Study and Work.
Studies show that maintaining a standard time and place for study and work leads to increased productivity and retention. Work from the same place. Have a preparation ritual — get dressed in the uniform of the day, drink water, gym, shower, whatever. Sit down at the same place. Limit distractions. Radio, TVs, phones silenced or removed.
One should never work from the couch or bed. Your place to work and study should be your place to work and study.
The ritual trains your nervous system. Over time, sitting down at that desk becomes the trigger for focus itself. You are conditioning yourself the same way you condition a muscle. Repetition, consistency, load.
Rule Four: Have a Ritual Before Meetings, Calls, or Public Speaking.
If you are nervous before these engagements, take advantage of how the human brain works — and how it can be tricked.
Stupid monkey brain gets scared of rejection. Trick it.
My ritual: sixty push-ups before a call or big meeting. I jump up and yell — starting from my stomach and rolling out my chest. The physical activity and blood flow dump the happy chemicals into my brain and allow me to overpower the anxiety and push past.
For some it’s quiet reflection. Or a heavy song. Sitting with a pet. Whatever ritual you find that works — do it. Do it habitually. Reinforce it. Soon your brain will learn it doesn’t need to be nervous, because it hasn’t been nervous the last ninety times it went through this activity.
The ritual is not superstition. It is neurological conditioning. Use it.
The Field Manual — Rules 05 through 08
Rule Five: Modulate Your Communication Strategy Based on Your Audience.
There are absolutely different ways people prefer to engage with material. You should work to understand and appreciate what works for each audience. A/B testing will serve you well.
Communicating up to a leader or mentor — your email should be extremely succinct. They do not need narrative. Key items distilled into simple lines will go farther for engagement and response than large blocks of prose. This takes considerable effort. Ask yourself: can you take a paragraph and reduce it to one clear line? Do you have a clear call to action?
Use BLUF and BAF. Bottom Line Up Front. If you need to make an ask — format for BAF: Benefit, Advantage, Feature. Start with the hopeful outcome. Not the product.
Communicating down — do the inverse. Provide narrative. Provide context. Write so that someone brand new to the conversation can understand it all. Assume your recipient will forward your email to their mother-in-law. Will it still be understood? Refine until it is.
Your communication will be the largest driver of your success in this business. Do not cheat yourself by not actively working on this skill.
Things you should never write: Just circling back. Following up. I hope this email finds you well. Most executives review email on mobile, late in the evening. If your preview doesn’t signal relevance and impact immediately, your email sits. Who does what by when. Log it. Circle back on it. That is how things get done.
Rule Six: Dress and Appearance.
Dress like you respect yourself, the mission, and the members of your audience.
Just look like you give a shit.
There’s almost zero excuse for looking like a bag of ass. If your shirt is wrinkled, toss it in the dryer while you shower with a wet dish rag. Wear hard pants — even for Zoom and remote work.
There will be a day where the dog barks, the doorbell rings, or something causes you to need to get up. Don’t be the person wearing basketball shorts and a dress shirt.
If I see you can’t unwrinkle your shirt or put on proper pants, I am also going to assume you put the same shortcuts into your deliverables.
If you dress like you have respect for yourself, it will lend the belief that you have the same respect for your outputs.
Rule Seven: Integrity for Commitments.
If you make a promise, say you will be there, state your availability — keep it. If you promise a due date, be ready prior. Early is on time. On time is late.
People would rather work with someone of high trust and medium production over high production and low trust. Your integrity and follow-through will drive your career. If you start on shaky ground, good fucking luck recovering.
If you have to break a promise or miss a due date, communicate that early. You don’t need to justify. Honor your partners by coming with accountability, apology, and as much advance notice as possible.
Often, I find the greatest relationships I have are the ones where I made a mistake, took accountability, worked to rectify it, and then followed through on fixing it. The rupture and repair cycle, handled with integrity, builds deeper trust than a flawless record that has never been tested.
Rule Eight: Deliverables.
When we work at the email and Excel factory — your work must shine.
If you aren’t sure, don’t ship it. If you can’t defend it, don’t ship it. If you don’t understand it or can’t confirm it, don’t ship it.
The work we do has drastic ramifications for our clients’ lives. It provides the mechanisms to feed coworkers’ families and build a future. If you ship something that is wrong, not researched, not solid — you can have a dramatic negative effect on the viability of the business.
It is better to say you are unsure of something and need to consult than to say something with certainty you do not have. People don’t want to be sold hope. They want to buy confidence.
If you are building something with conscious weak points and want a directional review, preface it upfront. Use a placeholder rather than a guess: Needs validation — assumed X.
We all have the same twenty-four hours. If you spend fourteen of them working as hard as possible on the wrong thing, you have provided less value than someone who spent three hours of focused work on the right thing.
There is no gold star for digging a trench ten thousand miles from the front lines. You’re a warrior. Make sure you’re coordinating your attack with others. Make sure you’re at the right front.